Privacy Policy

1. Who We Are

VDO Studio ("we", "us", "our") operates the marketing website at vdostud.com and the SaaS platform dashboard at VDO Studio Command Centre — a personalised video link platform for sales professionals. This Privacy Policy applies to both services.

If you have any questions about this policy, contact us at support@vdostud.com.

2. Data We Collect

We collect information you provide directly, and data generated through your use of the platform.

Account & Registration Data:

• Full name
• Email address
• Business name
• Phone number

Platform Usage Data:

• YouTube video IDs you add to your assets
• Prospect names, emails, and phone numbers you enter to personalise links
• Video engagement data — watch time, play events, CTA button clicks, question box responses
• Link open timestamps and device/browser type

Technical Data:

• IP address
• Browser type and version
• Time zone and language settings
• Pages visited and session duration on vdostud.com

3. How We Use Your Data

We use the data we collect to:

• Provide and operate the VDO Studio platform
• Generate personalised video links for your prospects
• Send you real-time notifications when prospects engage with your links
• Display analytics in your dashboard (watch time, clicks, opens)
• Communicate with you about your account, plan, and support requests
• Comply with legal obligations

4. Data Storage & Security

Your data is stored on secure servers. We apply industry-standard security measures including encryption in transit (HTTPS/TLS) and access controls to prevent unauthorised access.

While we take all reasonable precautions, no internet transmission is 100% secure. You use the platform at your own risk and should keep your login credentials confidential.

5. Payments & Billing

All payments for VDO Studio subscriptions are processed by our third-party payment processor. VDO Studio does not store or have access to your credit card or payment details. All billing data is handled securely by our payment provider in accordance with PCI-DSS standards.

6. Cookies

We use a minimal set of cookies to operate the platform:

• Essential cookies — required for login sessions and platform functionality
• Analytics cookies — used to understand how visitors use our website (page views, session data). We do not use advertising or tracking cookies.

You can control cookie settings through your browser. Disabling essential cookies will prevent you from logging in to the platform.

7. Third-Party Services

VDO Studio integrates with the following third-party services:

• YouTube — video hosting. Videos are embedded via YouTube's API. YouTube's own terms and privacy policy apply to video content.
• Payment Processor — our third-party payment provider handles subscription billing and payment processing.

We are not responsible for the privacy practices of third-party services. We encourage you to review their policies directly.

8. Your Rights (GDPR & Global)

If you are located in the European Union, United Kingdom, or another region with data protection laws, you have the following rights regarding your personal data:

• Right to access — request a copy of the personal data we hold about you
• Right to rectification — ask us to correct inaccurate or incomplete data
• Right to erasure — ask us to delete your personal data ("right to be forgotten")
• Right to data portability — receive your data in a structured, machine-readable format
• Right to restrict processing — ask us to limit how we use your data
• Right to object — object to processing based on legitimate interests

To exercise any of these rights, email us at support@vdostud.com. We will respond within 30 days.

9. Data Retention

We retain your account data for as long as your account is active. If you close your account, we will delete your personal data within 90 days, except where we are required to retain it for legal or tax compliance purposes.

Prospect data you have entered into the platform (names, emails, phone numbers) is deleted when you remove the associated links or close your account.

10. Children's Privacy

VDO Studio is a business tool intended for adults. We do not knowingly collect personal data from anyone under the age of 16. If you believe a minor has provided us with personal data, contact us at support@vdostud.com and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. For significant changes, we will notify active users by email. Continued use of the platform after changes constitutes acceptance of the updated policy.